Global delivery
Branded merchandise produced in Europe, delivered to 100 markets, with the import maths already on the quote.
Swish & Click is a European promotional products partner that exports. Your merchandise is produced across the EU, leaves under our export papers at 0% EU VAT and lands in 67 destinations beyond Europe, from Toronto to Tokyo and Dubai to Cape Town, with duties and import taxes estimated before you commit. We are honest about the two things most suppliers hide: not every product can travel, and not every destination lets us prepay your import charges.
How it works
- Brief usProducts, quantities, destinations with a named recipient and local phone number, and the deadline.
- Landed-cost quotationOrigin per line, freight, estimated duty and import taxes, and the Incoterm fixed: DAP or DDP, decided now, never at the door.
- Production and papersMade across Europe, with commercial invoice, HS codes, origin declarations where a trade agreement applies and certificates for regulated goods.
- Dispatch and trackingExpress air 3 to 6 days after dispatch to most destinations, sea freight for large volumes on request, tracking on every consignment.
The straight answers before you order
Who pays at the border? Decided before dispatch.
| Export clearance and freight | We |
|---|---|
| Import duty and taxes | You, on arrival, estimated on our quote |
| Clearance and courier fees | You |
| Importer of record | You |
| Export clearance and freight | We |
|---|---|
| Import duty and taxes | We, prepaid |
| Clearance and courier fees | We, prepaid |
| Importer of record | Us or you, agreed in advance |
DDP is not available everywhere. It depends on the destination, our clearance partners there, the product category and the value of the consignment. Where we cannot offer DDP we say so at quote stage and price DAP with the import charges estimated, so the choice is made once, before dispatch, and never renegotiated at the door.
Not every product travels
Food and drink, alcohol, cosmetics, aerosols and seeds do not leave; batteries, electronics, textiles and children’s products only with the destination’s certification or labelling. We tell you at the brief, not at customs.
Sanctioned markets are not served
No shipments to destinations under EU sanctions, and no alternative routing to get around them. The destination list below is the complete list.
A consignment nobody can ring does not arrive
Every non-EU destination needs a local phone number with the country code, a named recipient and the destination type: office, hotel, venue or stand. We collect them at order stage.
Duties and import taxes on our quotations are estimates; the destination customs authority determines the final amounts. Dates are estimates confirmed in writing, never guarantees.
Delivered to 100 markets
Ten ranges, one export desk.
Ten ranges sourced and decorated across the EU, exported under our own papers to 33 European markets and 67 destinations beyond, with the Incoterm fixed before dispatch.
Clothing & Apparel
Branded t-shirts, hoodies, workwear and corporate apparel, decorated in the EU and delivered to 100 markets, with certificates and labels per destination.
Bags & Travel
Custom tote bags, backpacks and travel gear, cleared under our own export papers wherever it is delivered.
Drinkware
Printed mugs, reusable bottles and thermal cups built within the lead and cadmium limits of each destination,.
Office & Stationery
Branded pens, notebooks and desk essentials in any of our 100 markets.
Technology & Innovation
Logo power banks, USB drives, speakers and smart gadgets supplied in the certified variant each destination actually requires.
Wellness & Personal Care
Branded wellness, cosmetics and spa gifts formulated to clear each market's health rules.
Home & Living
Kitchen, tableware and home gifts welcome in a home from Toronto to Tokyo.
Events & Outdoor Gear
Lanyards, umbrellas, giveaways and outdoor gear built for trade shows on every continent we deliver to.
EU markets only
Gourmet & Drink Gifts
Wine, coffee, chocolate and gourmet hampers ship across our 33 European markets. Food, drink and alcohol are not exported to the 67 destinations beyond Europe.
Eco & Sustainable
Recycled, organic and reusable merchandise with eco credentials that travel as honestly as the goods themselves.
Where we deliver beyond Europe
67 destinations, one export desk
Every market below is served from Europe under our export papers: DAP or DDP decided before dispatch, import taxes estimated on the quote, and a straight answer when a product cannot travel. Tap a market to start a quote.
North America and the Caribbean
Latin America
Middle East and North Africa
Wider Europe
Asia-Pacific
Delivery options
Five ways across, two ways to pay at the border.
Every shipment outside the EU involves two independent decisions: who pays at the border, and how the goods travel. Both are defined here, with the honesties usually left out.
Who pays at the border
DAP and DDP, exactly
Both are Incoterms 2020 delivered terms: under either, we produce, clear export and carry the goods to your address. The difference is who acts and who pays at the destination customs.
We deliver the goods, export-cleared, to the named place. We carry cost and risk to that point; you handle import clearance and pay duties, taxes and clearance fees. You are the importer of record.
- We pay
- Production, export clearance, freight and insurance to the named place.
- You pay
- Import duty, import VAT or GST, clearance and courier disbursement fees, estimated line by line on our quotation.
- Fits when
- You have a customs broker and an importer account, want to recover import VAT or GST as the importer, or DDP is not available for your destination.
- Watch
- The courier invoice on arrival and the importer registrations your country requires. We estimate them and tell you before you commit.
We deliver to the named place with import clearance done and duties and taxes paid. You receive one invoice and one delivery, and nothing to pay at the door.
- We pay
- Everything: production, export, freight, import clearance, duties and taxes through our clearance partners.
- You pay
- Our invoice only, with estimated import taxes included and reconciled against the actual entry.
- Fits when
- First orders, events, multi-address campaigns, or buyers who cannot recover import VAT.
- Watch
- Not available everywhere. And if you are not the importer of record, import VAT may not be recoverable; where possible, we keep your company as importer.
The three rules
- The term is decided before dispatch and never renegotiated at the door.
- DDP is not available for every destination: it depends on the country, our clearance partners, the product category and the value. Where we cannot offer it, we quote DAP with the import charges estimated.
- Incoterm and transport mode are independent decisions: any mode can travel DAP or DDP where it exists.
We quote delivered terms only: EXW, FOB and CIF split responsibility across three parties and do not suit a brand campaign.
How the goods travel
Five transport modes, where available
Transit windows run after dispatch, exclude production, and are estimates confirmed in writing. Tap a mode to see where it exists and what it is for.
Express air under 10 days
- Where available
- All 67 destinations, door to door with UPS, FedEx or DHL.
- Best for
- Fixed dates, events, samples and campaigns up to one or two pallets.
- Cost position
- Highest per kilo
- Tracking
- Parcel-level, end to end.
- Worth knowing
- Must be chosen before dispatch. Customs adds 1 to 2 days. Lithium batteries need dangerous-goods paperwork.
Economy air 15 to 20 days
- Where available
- Most destinations with a major airport hub, as consolidated cargo.
- Best for
- Mid-volume campaigns with a fixed but not urgent date.
- Cost position
- High
- Tracking
- Consolidation milestones and last mile.
- Worth knowing
- Airport-to-door leg included. Customs adds 1 to 3 days.
Rail 25 to 30 days
- Where available
- Eastbound only: China, Kazakhstan and Central Asia, via the Middle Corridor through Türkiye, the Caucasus and the Caspian, avoiding transit through sanctioned territory.
- Best for
- Large volumes to Asia when sea is too slow and air too dear.
- Cost position
- Moderate
- Tracking
- Milestones, at container level.
- Worth knowing
- Full or shared container, from roughly a pallet upward. Winters and border crossings add variability.
Express sea 30 to 35 days
- Where available
- Port-served destinations: North America, Latin America, the Gulf, Asia-Pacific, Australia and New Zealand, South Africa.
- Best for
- Pallets and containers with a date two months or more away.
- Cost position
- Low
- Tracking
- Vessel milestones and last mile.
- Worth knowing
- Port and customs add 3 to 7 days; inland destinations add trucking.
Economy sea 60 to 90 days
- Where available
- The same ports.
- Best for
- High volumes, flexible dates and budget first.
- Cost position
- Lowest
- Tracking
- Vessel milestones.
- Worth knowing
- Transhipments and peak-season surcharges in the fourth quarter.
Total time = production (7 to 14 working days standard, four weeks or more bespoke) + transit + customs (1 to 2 days by air, 3 to 7 by sea and rail). Express air: about three to four weeks; economy sea: four to five months.
Availability and transit windows depend on destination, volume and season; we confirm them in writing on every quotation.
Global delivery FAQ
Exporting branded merchandise from Europe to the world: twelve straight answers
Buying promotional products from a European partner when your company sits outside the EU raises the same dozen questions every time, about VAT, duty, DDP, what can travel, what certificates a destination demands, how long it takes and what can go wrong. Here are the answers, written by the people who file the export paperwork.
Section 1 of 4
Where we deliver and how buying from Europe works
The geography first, then the mechanics: which markets we serve, what an order looks like from outside the EU, and what has to exist on your side for a box to clear.
01Which countries do you deliver to, and which ones do you not?
Short answer: One hundred markets: 33 across Europe, including the whole EU, the UK, Switzerland, Norway and Iceland, and 67 destinations beyond it across North America and the Caribbean, Latin America, the Middle East and North Africa, wider Europe, Asia-Pacific and Africa. Every one of them is served from Europe under our own export papers. Destinations under EU sanctions are not served, and there is no alternative routing around them.
- North America and the Caribbean: ten markets, from Canada and the United States to Jamaica and Aruba.
- Latin America: eleven, from Mexico and Brazil to Chile and Costa Rica.
- Middle East and North Africa: eleven, from the UAE and Saudi Arabia to Türkiye and Morocco.
- Wider Europe: ten, from Serbia to Ukraine and Georgia.
- Asia-Pacific: fifteen, from Australia and Japan to India and China.
- Africa: ten, from South Africa to Kenya and Mauritius.
Ukraine is served by road from Poland to Kyiv and the west of the country, with timings confirmed case by case. Remote regions, islands and the far north of any market add days and cost, and we quote them honestly.
A destination missing from the list is not an oversight: it is either sanctioned, unserved by our couriers and clearance partners, or not yet somewhere we can promise a clean import. Ask, and we will tell you which of the three.
02I am outside the EU. How does buying from a European supplier actually work?
Short answer: Exactly like buying from a domestic one, with a border in the middle that we handle. You brief us, we quote a landed cost with the Incoterm fixed, the goods are produced across Europe, exported under our papers at 0% EU VAT, and delivered to your address with duties and import taxes either prepaid by us or estimated for you, depending on the term you chose.
- Brief: products or the idea, quantities, destinations with a named recipient and local phone number, deadline, budget tier and whether your company is registered for import.
- Quotation: Economy, Recommended and Premium options, country of origin per line, freight, estimated duty and import tax, DAP or DDP, timelines and compliance notes; valid 30 days, priced in euros with a local-currency equivalent on request.
- Approval and pro forma: written acceptance, pro forma invoice, payment by bank transfer or card.
- Artwork and production: digital proof, your written approval, then 7 to 14 working days for standard catalogue items, four weeks or more for bespoke.
- Export and transit: commercial invoice, HS codes, origin declarations where a trade agreement applies, certificates for regulated goods; express air, or sea and rail where they exist.
- Import and delivery: cleared by our partners under DDP or by your broker under DAP, tracked to the door.
We are a European partner, not a local reseller in your country: the goods come from our European supplier network and the border is our profession rather than an afterthought. We also deliver white-label straight to your clients, with no Swish & Click branding on packaging or documents, if you would rather stay behind the scenes.
03Do I need a company, an importer registration or a customs broker to order?
Short answer: We work business to business: an order comes from a company, agency, association, institution or public body rather than a private individual. Whether you also need an importer registration and a broker depends on the Incoterm: under DDP we and our partners handle the import where it is available; under DAP your company is the importer of record and needs whatever your country requires.
- Under DDP: no importer registration on your side in most markets; we prepay duties and taxes through our partners and you receive one invoice. Where a country requires a locally registered importer by law, DDP is not possible and we tell you at quote stage.
- Under DAP: you or your broker clear the goods. Typical requirements are an importer or tax identification number (an EIN and customs bond in the United States, a Business Number with import account and CARM registration in Canada, an ABN in Australia, an IEC code in India, tax and customs registration in the Gulf) plus a licensed customs broker, which the couriers provide by default for their own shipments.
- Recovering import tax: only the importer of record can reclaim import VAT or GST where the destination allows it. If that matters to you, choose DAP or ask us to keep your company as importer under DDP where the destination permits.
- Non-profits and public bodies: welcome, often eligible for exemptions or rebates on import charges, which your adviser confirms.
We never ask a client to guess an HS code, a valuation or an origin status. Those are the exporter’s responsibilities and we carry them; what we ask of you is the registration your own country requires.
Section 2 of 4
VAT, duty and the Incoterm question
The three numbers on every export quotation, explained: why EU VAT disappears, what replaces it at your border, and why who pays it has to be decided before the box leaves.
04Do I pay EU VAT if my company is outside the EU?
Short answer: Not when the goods leave the EU: our export invoice reads 0% VAT and we hold the export evidence that justifies it. But the exemption follows the goods, not your company. A non-EU business having merchandise delivered inside the EU, to an event in Berlin or an office in Madrid, is making a supply inside the EU and is taxed accordingly.
- Delivered outside the EU: 0% EU VAT on our invoice, regardless of where your company is registered. Import VAT or GST at your destination replaces it and is estimated on the quote.
- Delivered inside the EU to a non-EU client: with a valid EU VAT number of the receiving entity, 0% reverse charge; without one, local VAT at the destination country’s rate through the One-Stop-Shop, from 17% in Luxembourg to 27% in Hungary. A non-EU address on the invoice does not zero-rate a delivery to Paris.
- United Kingdom: invoiced by our UK company with 20% UK VAT, or shipped as a 0% EU export with UK customs handled.
- Switzerland and Norway: 0% EU export, local import VAT at 8.1% and 25% respectively, prepaid under DDP.
- Multi-leg campaigns: each destination is taxed on its own rules within one order, with invoicing split by entity where your finance team needs it.
Where the goods are delivered decides the tax. Where the invoice is sent does not. It is the single most common misunderstanding in cross-border merchandise, and we would rather write it down here than explain it after an audit.
05What duties and import taxes will I pay at destination, and how do you estimate them?
Short answer: Duty depends on three things we declare for every line: the HS code, the country of origin and the customs value. Import VAT or GST is then charged on value plus duty at your destination’s rate. We estimate all three on the quotation, and origin is the one that surprises people: it follows the factory, not the warehouse.
- Trade agreements remove duty where goods qualify. The EU holds preferential agreements with Canada (CETA), Japan, South Korea, Singapore, Vietnam, New Zealand, the UK, Switzerland and Norway, Türkiye (customs union), the Western Balkans, Ukraine, Mexico, Chile, Colombia and Peru, Egypt, Morocco, Tunisia and South Africa, among others. EU-made goods to those markets usually enter duty-free with an origin declaration on our invoice.
- Where no agreement is in force at the time of writing, the United States, Australia, the Gulf states, India, China and Brazil among them, the standard tariff applies to every origin: for promotional categories typically 0% to 20%, with apparel at the top of the range.
- Goods made in Asia and shipped from Europe pay the standard tariff in every market, agreement or not. Much of the promotional catalogue is manufactured in Asia even under European brands, so we mark origin per line and steer to EU-made options where duty-free status matters.
- Import tax rates you will meet: 5% GST in Canada, 10% in Australia and Japan, 15% in New Zealand, South Africa and Saudi Arabia, 5% in the UAE, 9% in Singapore, 16% in Mexico, 20% in Türkiye; the United States has no federal VAT, only duty and any state sales tax. Registered businesses can usually recover import VAT or GST; the United States, which has none, is the exception.
- De minimis is rarely your friend: the US 800-dollar exemption ended for commercial imports in 2025, Canada’s is 20 Canadian dollars, and most markets tax business consignments from the first unit. Plan every order as taxable.
Every figure on the quotation is an estimate based on the classification, origin and value we declare; the destination customs authority sets the final amounts. We do not undervalue, re-describe or split consignments to dodge thresholds, and we decline politely when asked to.
06DAP or DDP: which should I choose, and why can you not always offer DDP?
Short answer: Choose DDP for one invoice and nothing to pay at the door; choose DAP if you have a broker and an importer registration and want to reclaim import tax yourself. Both are Incoterms 2020 delivered terms; the difference is who acts and pays at destination customs. The term is decided before dispatch and never renegotiated on arrival, and DDP is not available for every destination.
Why DDP is sometimes impossible, honestly:
- Local-importer laws: several markets require the importer of record to be a locally registered company. Brazil, India, China, Saudi Arabia and the UAE are the usual examples; there, DDP in the pure sense cannot legally exist and we quote DAP with import charges estimated, or work with the local importer you appoint.
- No clearance partner: in a handful of destinations our brokers do not offer duty prepayment, or only above or below certain values.
- Regulated categories: electricals, batteries, textiles and children’s products can require importer-held licences or registrations that only a resident entity can hold.
- Consignment value: very high values can exceed what a courier broker will advance; we then arrange DAP with your broker or a dedicated forwarder.
Under DDP the exporter or its broker is often the importer of record, which means import VAT paid on your behalf is not yours to reclaim. Where recovery matters and the destination permits, we set up DDP with your company kept as importer under your authorisation. Where it does not, DAP is the honest recommendation.
Express is a separate decision from the Incoterm and also has to be made before dispatch. We do not quote EXW, FOB or CIF for merchandise: they split responsibility across three parties and suit container trade between logistics professionals, not a brand campaign.
Section 3 of 4
Products, compliance and what cannot ship
Not everything in a catalogue can cross a border, and some things can only cross with the right mark on them. We would rather lose a line at the brief than have your box sit in an examination warehouse.
07Can every product in your catalogue be exported outside the EU?
Short answer: No. A short list we do not export at all, a longer list that ships only with the destination’s certification, labelling or dangerous-goods paperwork, and the majority of the catalogue that ships freely. We tell you the tier at brief stage and propose a compliant alternative rather than a hopeful one.
We do not export: food and drink of any kind, including branded chocolate, coffee, tea and sweets, which need food-import licensing almost everywhere; alcohol; cosmetics, lip balm, hand sanitiser and sunscreen, which need health-authority registration; aerosols, lighters, perfume and other flammable or pressurised goods; seeds, live plants, seed paper, plantable pencils and untreated wood; cannabis or CBD themes; counterfeit or unlicensed artwork; and protected emblems such as the Red Cross, the Olympic rings or a national remembrance symbol.
Ships with conditions: anything with a lithium battery (UN 38.3 cells, packaging and labelling under the air-transport rules, quantity limits, and a few markets that refuse standalone power banks by air); anything that plugs in (the destination’s plug type, voltage and safety mark); textiles and apparel (fibre, care and origin labels in the destination’s format); children’s products (the destination’s toy and chemical standards, with test reports); knives and multi-tools (folding blades are restricted or prohibited in several markets); food-contact drinkware (lead, cadmium and BPA rules); anything wireless (radio certification for that market).
Ships freely: bags and totes, notebooks and pens, compliant drinkware, lanyards and event materials, umbrellas, caps and labelled apparel, battery-free tech accessories, awards and packaging.
A product on the first list is not a negotiation; it is a saved shipment. Tell us the idea, not just the item, and we find the version that clears in your market.
08Which certifications, plugs and labels do different destinations require?
Short answer: The CE mark is a European passport and stops at the EU border. Beyond it, every market has its own safety mark, plug type, radio approval and labelling rule, and the importer carries the legal responsibility for meeting them. We source the regional variant, supply the certificates and produce the labels; here is the map.
- United States: UL, ETL or CSA-US marks for plug-in electricals, FCC for anything wireless, CPSIA testing for children’s products, FTC fibre and origin labels for textiles, Proposition 65 warnings for California. Type A and B plugs, 120 volts.
- Canada: CSA, cUL or cETL marks, ISED for wireless, bilingual Textile Labelling Act labels, CCPSA for children’s goods. Type A and B, 120 volts.
- United Kingdom: UKCA mark, Type G plug, 230 volts; CE remains accepted for many categories under the current transition rules, which we check per product.
- Switzerland and Norway: CE accepted; Switzerland uses the Type J plug.
- Australia and New Zealand: RCM mark for electrical and radio equipment, Type I plug, 230 volts, AS/NZS standards for children’s products.
- Japan: PSE mark for electricals, MIC or TELEC approval for wireless, Type A plug at 100 volts.
- South Korea, China, India: KC, CCC and BIS marks respectively, each with its own plug type and radio approval; several of these registrations can only be held by a local entity.
- Gulf states: SASO and the SABER platform in Saudi Arabia, ECAS in the UAE, the G-mark for low-voltage goods, Type G plug, 230 volts.
- Brazil and Mexico: INMETRO and ANATEL in Brazil with the Type N plug; NOM in Mexico with Type A and B.
- South Africa: NRCS letter of authority for electricals, Type M and N plugs.
For regulated categories we buy from the North American, Australian or Asian range of the same European supplier: same design language, correct plug, correct certificate. We cannot certify a product on your behalf, and your compliance team should review the documents before artwork approval.
09Who is responsible for compliance, and what about artwork, trademarks and protected symbols?
Short answer: Legally the importer of record answers for the goods at destination; practically we carry most of the work. We choose compliant variants, obtain the manufacturer’s certificates and test reports, produce destination labels and mark origin. You own the artwork rights, and there are a few things we will not print anywhere in the world.
- What we do: classify, declare origin, select regional variants, forward certificates and test reports, apply destination labelling, and refuse products that cannot clear.
- What we cannot do: certify a product in your name, hold licences that only a resident entity may hold, or make an EU-only device compliant by shipping it somewhere else.
- Your artwork: you warrant that you own or license every logo, character and image you send us. Sports leagues, film and cartoon characters, brand logos you do not own and lookalike designs are declined, because the destination customs authority seizes counterfeits and the importer pays for it.
- Protected symbols: the Red Cross and Red Crescent emblems, the Olympic rings, most national remembrance symbols, several national flags and royal or religious imagery are protected or prohibited on merchandise in their own countries and sometimes beyond. We flag these at artwork stage.
- Indigenous and cultural designs: commissioned from artists of that culture or not at all.
Compliance is where a cheap supplier becomes an expensive one: the seizure, the destruction fee and the missed launch cost more than the certificate ever did. We build it into the quote so it never has to be built into an apology.
Section 4 of 4
Timelines, borders and working with us
How long it really takes door to door, what actually goes wrong at borders, and how an order runs when your office is six time zones from ours.
10How long does door-to-door delivery take, and which freight options exist?
Short answer: Total time is production plus transit plus customs. Standard catalogue items take 7 to 14 working days in production from artwork approval; express air then adds under 10 days, economy air 15 to 20, rail 25 to 30, express sea 30 to 35 and economy sea 60 to 90; customs adds 1 to 2 days by air and 3 to 7 by sea and rail.
- Where each mode exists: express air to all 67 destinations; economy air to major hubs; rail eastbound only, to China, Kazakhstan and Central Asia via the Middle Corridor, avoiding sanctioned territory; sea to port-served destinations, with inland trucking added.
- Bespoke items add four weeks or more of production; December deliveries anywhere should be briefed by late October. The delivery options section above has the full comparison.
Every date on a quotation is an estimate confirmed in writing, never a guarantee, and production starts only on cleared funds and written artwork approval. Express must be chosen before dispatch; it cannot be added to a consignment already on its way.
11What goes wrong at borders, and how do you prevent it?
Short answer: The same six things, in roughly this order: an importer who is not registered, import charges nobody budgeted for, regulated goods without documents, an address the courier cannot deliver to, a holiday nobody checked, and a phone that nobody answers. None of them is customs being difficult; all of them are preventable at the brief, which is where we prevent them.
- Importer not registered: a DAP buyer without an importer number or broker cannot obtain release. Solved by DDP where available or by registering before the order ships.
- Unpaid DAP charges: couriers hold parcels until duties and their fee are settled. Solved by the estimate on our quote, sent to your finance team before dispatch.
- Regulated goods without paperwork: batteries without UN 38.3 documents, electricals without the destination mark, textiles without labels. Solved at the brief; see questions 07 and 08.
- Address problems: a PO box where couriers need a street, a Gulf address without its Makani or national address code, a hotel or venue with its own receiving rules, a trade show whose advance-warehouse deadline has passed. We capture the destination type and format before dispatch.
- Calendars: Ramadan and Eid in the Gulf and North Africa, Golden Week in Japan, Lunar New Year across East Asia, Diwali in India, Thanksgiving week in the United States, and the global peak from mid-November to Christmas. We plan around them.
- The phone: a consignment nobody can ring does not arrive. Every non-EU delivery needs a local mobile number with the country code and a named recipient.
We ship with UPS, FedEx and DHL rather than postal services, we pre-alert the recipient before arrival, and every shipment carries a tracking reference and a logistics reference so nothing is ever ambiguous on a phone call across time zones.
12How do we start, how do you work across time zones and languages, and how do we pay?
Short answer: Send a brief with six details and you receive a three-tier landed-cost quotation within working days; approve in writing, pay the pro forma, sign off the digital proof, and production begins. We work in English, Spanish, French, Italian, German and Catalan, run on Central European time, and reply across the day.
- What and how many, with quantities per destination.
- Artwork as vector files (AI, EPS, PDF or SVG); we can vectorise a raster logo with your written acknowledgement.
- Where: full addresses with a named recipient, a local mobile number with country code, and the destination type.
- When the goods must be in hand, so we classify the timeline honestly and quote express where needed.
- Budget or tier: Economy, Recommended and Premium options built around it.
- Import preference: whether your company is registered for import, and DAP or DDP. If you do not know yet, we recommend.
Quotations are priced in euros with a local-currency equivalent on request; our store displays Canadian and US dollars, sterling and Swiss francs depending on where you browse. Payment is by bank transfer (SEPA or SWIFT) or card against a pro forma invoice; credit terms are available to approved accounts. Production starts after written approval of the digital proof, with a quantity tolerance of plus or minus 5%. White-label delivery straight to your own clients, without our branding on packaging or documents, is available on request.
Start with the idea, not the SKU. The right product for a Riyadh conference, a Toronto onboarding kit and a Sydney trade show are usually three different references.
The border is where we do our best work
Most suppliers treat a border as a complication. We treat it as home ground: production across Europe, export at 0% VAT, the Incoterm fixed before dispatch, the products that cannot travel flagged before they are ordered, and the ones that can arriving in 67 destinations with the paperwork already right.
Quote my deliverySee all 67 destinationsSwish & Click OÜ, Tallinn, Estonia, EU. Reviewed 7 September 2026. Statements reflect our understanding as an EU exporter on that date; confirm specifics with your customs broker, your accountant and your destination customs authority.
The short version
Every border, one straight answer.
You have now seen the complete picture: where we deliver, what it costs landed, how the goods actually travel, what cannot make the trip, and what really goes wrong at a border. None of it was softened to win an order. If that is the kind of supplier you want on your bench, the next step is a quotation built around your numbers, not ours.