Yes — Swish & Click OÜ is legally registered and headquartered in Tallinn, with a valid Estonian VAT number (EE17301303) and EORI registration for EU trade.

We issue invoices fully compliant with Estonian and EU accounting standards, including 22% VAT for domestic orders.

Unlike offshore “ghost companies” that route payments through the UK or Malta, our operations are 100% transparent — you always know who you’re buying from, where your goods are shipped from, and how taxes are applied.

We proudly represent Estonia’s modern business ecosystem — digital, clean, and compliant.

For EU-stocked products, our standard turnaround is 2–4 working days after production, and for express items we can deliver even faster.

We deliver daily to Tallinn, Tartu, Narva, Pärnu, Viljandi, Rakvere, Haapsalu, and beyond.

Our partner network operates across EU distribution centres, so your order moves directly — no customs, no import fees, no international paperwork.

Swish & Click works like Estonia itself: borderless, efficient, and digitally coordinated.

Because we’re not just reselling imported stock — we are the link between you and the manufacturers.

Most local suppliers buy from us or our European partners anyway, adding 15–30% margin and delays.

At Swish & Click, you get direct access to EU factories and wholesalers, the same professional network trusted by agencies across Germany, France, and Italy.

We operate with pan-European transparency, giving you line-by-line quotes, proof of origin, and supplier verification before production begins.

In short: we are the supplier behind your supplier.

Absolutely. Every transaction includes:

• Official Estonian VAT invoice (22% applied where relevant)
  
• EORI number and EU compliance references
  
• Supplier details and product origin certificates
  
• Digital delivery and payment confirmations compatible with Estonian e-accounting systems
  
  Your finance team can submit our invoices directly to MTA (Maksu- ja Tolliamet) without any manual corrections.
  
  We believe good accounting is part of good business — clarity on paper, confidence in partnership.

We work exclusively with verified EU, Swiss and UK manufacturers who provide full traceability and certifications.

That means FSC, GOTS, RCS, REACH, and OEKO-TEX documentation where applicable.

No bulk imports from Asia disguised as “eco”. No greenwashing. No mystery.

Every product we sell can be traced — from design to delivery — with the paperwork to prove it.

Yes. Through our EU-wide print and embroidery network, we can brand and dispatch urgent orders within 48–72 hours when needed.

We collaborate with certified print houses in Estonia, the Czech Republic, and Poland, using laser engraving, embroidery, UV, and transfer printing.

So whether you need conference giveaways in Tallinn, staff apparel for a new launch, or corporate gifts for a public event, we make it happen — without compromising quality or compliance.

We don’t make promises we can’t keep — if we confirm a deadline, you can build your campaign around it.

We have a strict “no-delay resolution policy.”

If a product arrives damaged, misprinted, or defective, we open a case within 24 hours and either:

1. Replace the item immediately, or
   
2. Issue a full or partial refund — depending on your preference and timing.

Every order includes photo verification before dispatch and post-shipment quality control.

You’ll always deal with a real person, not a bot or ticket system — our Tallinn and EU support teams handle every issue personally and promptly.

Yes — Swish & Click is eligible for public procurement projects under EU and Estonian frameworks.

We supply promotional products for education, tourism, sustainability, and innovation programmes, with all documentation ready for submission.

We understand budget cycles, public-sector payment terms, and tender compliance, ensuring everything from sourcing to invoicing meets official standards.

Our goal is to make procurement faster, safer, and fully traceable within the EU system.

Not at all — in fact, we’re often 10–25% cheaper for equivalent quality because we buy directly from EU factories.

Our digital infrastructure means we don’t pay for showrooms or middlemen — we invest in efficiency, not overheads.

We guarantee clear, line-by-line pricing with no setup surprises, no handling fees, and no “special charges” after production.

Our philosophy: premium quality, transparent margins, and long-term trust.

We’re not just a distributor — we’re a movement built on Estonia’s digital values:

speed, integrity, borderless trade, and sustainability that actually means something.

We combine Scandinavian design, Southern European creativity, and Baltic precision to deliver promotional merchandise that stands apart.

While others talk about being “international,” we live it daily — with clients across Spain, France, Italy, Ireland, the UK, and the USA, all managed from our Tallinn HQ.

If you want a supplier that’s fast, transparent, multilingual, and future-proof — Swish & Click is Estonia’s answer to Europe’s promotional chaos.