CLIENT CASE STUDY · MALTA

MITA’s name and logo are used with the Agency’s written permission

From a successful first order to a growing merchandise relationship with MITA

How Swish & Click helped Malta’s national technology agency access a broader selection of branded merchandise, dependable service and quality-assured products, with a successful first project leading to further orders.

When the Malta Information Technology Agency set out to broaden its supplier pool for branded merchandise and promotional products, it was looking for reliability, consistent quality and the right balance of price and quality. Swish & Click answered with an extensive European product range, samples to assess before ordering, and prompt, informative communication. A first project of branded ceramic mugs for MITA employees proved a success, and further orders followed.

Swish & Click is a European distributor of branded merchandise, promotional products and corporate gifts, supplying organisations in Malta and across the EU from one point of contact.

Swish Click
MITA

Swish & Click and the Malta Information Technology Agency: a client relationship built on choice, quality and service.

Branded ceramic mugs produced for the Malta Information Technology Agency, finished to match the Agency’s corporate identity.

One successful first project. Further orders followed, and a one-off purchase became a working relationship.

Malta European Union Stylised outline of the Maltese Islands.

How the relationship developed

Three stages, told in full further down the page.

  1. A broader search

    MITA researched the market to widen its supplier pool and open up a broader choice of branded merchandise for its events and its people.

  2. A successful first project

    Samples were requested and assessed first. Branded ceramic mugs for MITA employees followed, produced to sit comfortably within the Agency’s corporate branding.

  3. Further orders

    The ordering experience proved easy and highly efficient, and satisfaction with the first project led MITA to place further orders with Swish & Click.