Nous livrons généralement partout en France métropolitaine sous 3 à 5 jours ouvrés après validation du BAT (bon à tirer).

Pour la Corse et les territoires d’outre-mer, les délais sont un peu plus longs, selon le transporteur et les formalités douanières.

Oui — tous nos produits sont expédiés depuis l’Union européenne, ce qui signifie aucun frais de douane ni retard pour les livraisons en France.

La majorité de nos fournisseurs sont basés en Espagne, au Portugal, en Italie, en Pologne ou en Europe centrale.

Oui. Si votre entreprise est enregistrée en France ou ailleurs dans l’UE et possède un numéro de TVA valide et enregistré sur VIES, votre commande sera exonérée de TVA selon les règles du commerce intracommunautaire.

Sans numéro de TVA, la TVA espagnole de 21 % sera automatiquement appliquée.

Sauf indication contraire, nos prix sont affichés hors TVA.

La TVA n’est facturée que si aucun numéro de TVA intracommunautaire valide n’est fourni.

Nous vous remettons toujours une facture détaillée conforme au traitement fiscal appliqué.

Absolument. Nous vous envoyons toujours un BAT numérique (maquette visuelle) pour validation avant tout lancement de production.

Nous n’imprimons rien sans votre accord.

Cela dépend du produit, mais la plupart de nos articles commencent à partir de 25 à 100 unités.

Nous vous informons toujours du minimum requis et pouvons vous conseiller sur les options les plus flexibles selon vos besoins.

Oui — nous disposons d’un large choix de produits écologiques et durables : textiles bio, accessoires en bambou, matériaux recyclés, papiers certifiés FSC, etc.

Faites-nous part de vos objectifs en matière de développement durable, et nous vous recommanderons les meilleures options.

Oui — nous collaborons régulièrement avec des agences marketing, consultants en communication et revendeurs.

Nous proposons un service discret, en marque blanche si besoin.

Dites-nous comment nous pouvons vous accompagner.

Nous proposons une large gamme de techniques de personnalisation selon le produit :

sérigraphie, broderie, gravure laser, impression numérique, embossage, tampographie, et plus encore.

Notre équipe vous recommandera la méthode la plus adaptée à votre support et à votre design.

Oui — nous livrons en Corse, Guadeloupe, Martinique, La Réunion, Guyane, Mayotte, et autres territoires d’outre-mer.

Les délais sont plus longs (généralement 15 à 25 jours ouvrés) et des droits de douane locaux peuvent s’appliquer.

Nous vous informerons clairement des conditions avant toute validation de commande.

Reliability is the single biggest factor when choosing a supplier for promotional products, branded merchandise, and corporate gifts in France — and it is also where most suppliers fail. Many platforms operate on volume, automation, or fragmented sourcing models, which means once an order is placed, control is lost. Delays, inconsistent communication, unclear production timelines, and quality issues are far more common than most buyers expect, especially when campaigns become time-sensitive or involve multiple locations across France.

Swish & Click is structured to remove that risk. We operate as a managed European merchandising partner, not a marketplace. Every project is coordinated through a controlled process, from sourcing and production to branding and delivery. Clients are not left chasing updates or dealing with multiple intermediaries. Instead, they work with a supplier that takes ownership of the entire process and ensures that promotional merchandise, corporate gifts, and branded products are delivered correctly, on time, and aligned with expectations.

The difference becomes clear in execution. We prioritise:

• clear and realistic timelines
  
• consistent communication from start to finish
  
• controlled supplier selection across Europe
  
• accurate quotations with no hidden surprises
  
• reliable delivery across France, including multi-location campaigns
  

For French companies, this means working with a partner that meets professional procurement standards rather than a transactional platform. For international businesses delivering into France, it provides a level of control and visibility that is difficult to achieve when managing local suppliers remotely. In a market where many providers compete on price alone, Swish & Click is built around reliability, accountability, and execution quality — which ultimately determines whether a campaign succeeds or fails.

Once a quote is approved, your project moves immediately into a structured execution process, designed to eliminate delays, miscommunication, and last-minute issues — which are common in the promotional products industry. This is the stage where many suppliers begin to lose control, but it is also where Swish & Click becomes most valuable. Every order is actively managed from confirmation through to final delivery across France, ensuring that timelines, branding, and logistics remain fully aligned.

The process begins with artwork validation and production confirmation, ensuring that all branding elements — logos, colours, positioning, and print methods — are correctly prepared before manufacturing starts. From there, we coordinate production through our European supplier network, selecting the most efficient and reliable route based on your timeline, product type, and delivery requirements. Throughout this stage, communication remains clear and structured, so you always know what is happening and when.

Execution includes:

• artwork and branding validation before production
  
• confirmed production timelines with no ambiguity
  
• coordinated manufacturing through trusted EU suppliers
  
• structured logistics planning for delivery across France
  
• tracking and delivery visibility where applicable
  

For French companies, this provides a controlled and predictable process that fits internal procurement and campaign planning. For international businesses delivering into France, it ensures that once the order is placed, everything is handled locally and professionally — without the need for constant follow-up or supplier management.

The key difference is continuity. Many suppliers perform well at the quotation stage but become inconsistent once production begins. Swish & Click is built to maintain the same level of clarity, responsiveness, and control after approval as before it. This is what ensures that promotional products, branded merchandise, and corporate gifts are not only ordered successfully, but actually delivered correctly, on time, and ready to be used without issues.