Client photo

Daria S. ✅ Client vérifié

Responsable de campagne, Rome

“Je recommande vivement Swish & Click à tous ceux qui recherchent un large choix de produits et une expédition ultra rapide. J'ai été agréablement surprise par la rapidité de la livraison. Service irréprochable et excellente qualité globale.”

Pünktlich, Sicher, Transparent

📦 Delivery Times in Germany and the EU:

The European Union flag with golden stars on blue background — representing Swish & Click’s commitment to one global standard in branded merchandise, powered by a unified pan-European network.

Delivery From EU to Germany→ 2–4 working days

Swish & Click delivers from EU suppliers to Germany in 2–4 working days.

  • No customs checks or duties: As Germany is part of the EU Single Market, goods shipped from another EU member state move freely under the Treaty on the Functioning of the European Union (TFEU), Art. 28–37 (Customs Union).

  • On-time delivery focus: We work only with EU-based warehousing and logistics partners who can guarantee >95% on-time rates.

  • Regions covered: Full coverage across Germany — from major hubs (Berlin, Munich, Hamburg, Frankfurt, Cologne, Düsseldorf, Stuttgart) to secondary cities.

Far East Supplier Deliveries (Air & Sea Freight Options)

For specialised or bulk orders, we coordinate with our certified Far East partners.

We offer two main shipping methods:

  • Air Freight (7–15 working days) — Fast delivery, ideal for urgent campaigns or events.
  • Sea Freight (35–90 days) — More economical, perfect for bulk orders and seasonal campaigns, arriving through the Port of Rotterdam or Antwerp.

(Not including production time above, and there are various freight options, hence the variable lead times)

As per Union Customs Code (Regulation (EU) No 952/2013), imports into Germany from outside the EU are subject to customs clearance. We provide the required EORI number (EU-wide) for smooth processing.

Import VAT (Einfuhrumsatzsteuer) applies at the German standard rate (currently 19%) unless goods are re-exported. We ensure correct classification under the Combined Nomenclature (CN code).

VAT Information (Für deutsche Unternehmen)

When we supply promotional products to German companies, all VAT handling is carried out strictly in line with European and German tax law. Under Article 138 of the VAT Directive 2006/112/EC, as well as §4 Nr. 1b and §6a of the German Umsatzsteuergesetz (UStG), an intra-Community supply is exempt from VAT provided that the goods are transported from one EU country to Germany, that the buyer provides a valid German VAT identification number (USt-IdNr.), and that the seller retains proof of the cross-border movement of goods. In these cases, we issue the invoice at 0% VAT and apply the reverse charge mechanism according to Article 196 of the VAT Directive and §13b UStG. This means that the German buyer, as the recipient of the supply, accounts for VAT directly in their own VAT return, while also being entitled to deduct it as input tax. The process is fully cash-neutral but ensures compliance with German tax authorities.

Every German VAT number provided to us is verified through the official VIES system (VAT Information Exchange System) in accordance with §18e UStG, and the result of that verification is documented. The invoice will always include the buyer’s VAT number, our EU VAT ID and EORI, and the legally required wording: “Steuerschuldnerschaft des Leistungsempfängers – Reverse Charge gemäß Art. 196 MwStSystRL / §13b UStG.” In cases where a buyer cannot provide a valid VAT number, or if the order is placed by a private individual rather than a business, VAT must be charged at our local supplier rate, for example 21% Spanish IVA or 20% Estonian VAT. In such cases the German client may normally reclaim this VAT through input tax deduction (Vorsteuerabzug) under §15 UStG.

For deliveries to Germany from outside the EU, for example from our Far East suppliers, import VAT (Einfuhrumsatzsteuer) applies in accordance with the Union Customs Code (Regulation (EU) No 952/2013) and German customs law. In these cases we ensure the correct tariff classification under the Combined Nomenclature (CN) and provide all necessary customs documentation using our EU EORI number, ensuring that German import VAT is correctly assessed and deductible where appropriate.

To preserve the VAT exemption for intra-EU deliveries, we maintain documentary proof of transport in compliance with Regulation (EU) 282/2011, Article 45a. This may include CMR consignment notes, signed delivery confirmations, and carrier tracking details. German tax authorities (Finanzamt) frequently audit this documentation, and we ensure that every shipment is properly supported to avoid any liability.

Swish & Click guarantees that every German client receives a fully compliant invoice, either as a Rechnung mit ausgewiesener MwSt. where VAT is charged, or as a reverse charge invoice where VAT is shifted to the recipient. All documents are prepared in line with the VAT Directive 2006/112/EC, UStG §§4, 6a, 13b, 14, 15, and Regulation (EU) 282/2011, ensuring that your procurement and accounting departments can rely on complete legal certainty.

Need Delivery Beyond Germany?

  • Austria (Österreich): Treated the same as Germany (intra-EU, reverse charge if valid VAT).

  • Switzerland (Schweiz): Not EU, so subject to customs clearance and import VAT at Swiss rates. We prepare documentation under Swiss MWSTG law.

  • Other EU states: Identical to Germany — intra-EU free movement of goods applies.

📞 Contact

At Swish & Click, we keep communication simple and reliable. All enquiries are handled in English, ensuring clarity and speed. German businesses can reach us directly by phone, email, or WhatsApp, and every request is answered quickly — no delays and no hidden conditions. We know that procurement teams in Germany need written confirmations they can trust, so we always provide delivery timelines and VAT information in writing.

Contact us today:

Phone / WhatsApp: +34 661 19 01 12
Email: info@swishandclick.eu

The Major Problem German Companies Face with Local Distributors

One of the biggest challenges German companies face when working with domestic distributors is rigidity. Traditional German suppliers tend to operate with fixed catalogues, slow approval cycles, and little flexibility when it comes to sourcing beyond their immediate network. Procurement teams are forced to accept limited product ranges, long waiting times for quotes, and frequent hidden costs for things like design proofs, express handling, or small adjustments. This rigid system does not fit the pace of modern German business, especially when companies need merchandise quickly for trade fairs, corporate events, or international campaigns.

Swish & Click solves this by being a European-wide distributor that combines the reliability expected in Germany with the flexibility of an international sourcing network. Instead of being tied to a single catalogue, we work with suppliers across Germany, the wider EU, and the Far East, giving German companies more choice, better prices, and faster turnaround times. Every quote is transparent and fully compliant with EU and German VAT law, so there are no unpleasant surprises. Where local distributors are often rigid and slow, we are agile, transparent, and built for modern procurement needs.

Objets Publicitaires & Cadeaux d’Entreprise en Allemagne

Marché clé de l’UE, l’Allemagne exige fiabilité, précision et conformité TVA. Swish & Click fournit des objets publicitaires, des cadeaux d’entreprise personnalisés, du textile d’entreprise et du merchandising sur mesure à Berlin, Munich, Hambourg, Francfort, Düsseldorf et Stuttgart, avec livraison rapide depuis l’UE sans formalités douanières et facturation conforme à la TVA européenne. Pour vos Messeartikel (articles de salon), textiles marqués et cadeaux durables, nous assurons impression, broderie et gravure avec des tarifs transparents, adaptés aux événements, campagnes B2B et kits d’onboarding.

Werbeartikel, Werbegeschenke & Firmenbekleidung in Deutschland

Deutschland erwartet Präzision, Zuverlässigkeit und rechtssichere Prozesse. Swish & Click liefert Werbeartikel, Werbegeschenke, Firmen- und Arbeitskleidung sowie individuell bedruckte Produkte nach Berlin, München, Hamburg, Frankfurt am Main, Düsseldorf und Stuttgart – mit schneller EU-Lieferung ohne Zollabwicklung und umsatzsteuerkonformer Rechnungsstellung nach EU-Recht und UStG. Ob Messeartikel für Hannover Messe, IAA Mobility München oder Frankfurter Buchmesse, nachhaltige Werbeartikel für Kundengeschenke oder Firmenbekleidung mit Logo: wir sorgen für saubere Daten, planbare Liefertermine und transparente Kosten.

Für bessere Auffindbarkeit und Auswahl decken wir die wichtigsten Suchanfragen ab – von Werbeartikel bedrucken lassen, Firmenbekleidung mit Logo und Messe Giveaways bis zu Kugelschreiber, Tassen und Trinkflaschen, Textil & Arbeitskleidung, Notizbücher, Technik & USB sowie Taschen und Rucksäcke. So erhalten Einkaufsteams eine flexible Alternative zum starren Katalog: mehr Auswahl, EU-weite Beschaffung, klare Preise – ohne versteckte Gebühren.

Certifications reconnues : disponibles sur demande pour la majorité des produits

Produits promotionnels durables, sûrs et conformes — livraison dans toute l’UE, à tout moment sur demande.
FSC® certified materials
OEKO-TEX® Standard 100 textiles
GOTS certified organic textiles
TÜV SÜD tested safety (GS)
ClimatePartner climate-neutral label
FSC® certified materials
OEKO-TEX® Standard 100 textiles
GOTS certified organic textiles
TÜV SÜD tested safety (GS)
ClimatePartner climate-neutral label
  • Brandenburger Tor in Berlin – Zentrale für Werbeartikel, Merchandising und Unternehmensgeschenke in Deutschland

    Berlin

    Germany’s capital and largest city is a centre of government procurement, startups, creative agencies, and tech firms. Companies here demand custom branded merchandise (Werbeartikel in Berlin) for trade shows, corporate gifts, and political institutions. Berlin’s international outlook makes it one of the most important hubs for promotional products in Germany (Werbegeschenke in Deutschland).

    Start your next Berlin project with Swish & Click 
  • Skyline Hamburg – Logistikdrehscheibe für Firmenwerbung, Merchandising und Werbeartikel in Deutschland

    Hamburg

    As Germany’s biggest port and a global trade hub, Hamburg is known for shipping, media, advertising, and logistics. Businesses often order corporate giveaways (Werbeartikel Hamburg) for trade fairs, marketing campaigns, and client retention. With strong links to international trade, Hamburg is a leading market for B2B promotional products in Northern Germany.

    Get fast, customs-free delivery direct to Hamburg 
  • Marienplatz München – Süddeutscher Standort für Werbeartikel, Corporate Gifts und Promotion-Merchandising

    München (Munich)

    Munich is home to major corporations such as BMW, Allianz, and Siemens, making it a powerhouse for high-end promotional merchandise (Hochwertige Werbeartikel München). The city’s strong finance, tech, and manufacturing sectors create high demand for business gifts (Geschäftsgeschenke) and customised corporate apparel (Firmenkleidung bedrucken).

    Discover how we can help your brand stand out in Munich (München) 
  • Skyline Frankfurt am Main – Finanzzentrum mit starkem Bedarf an Werbeartikeln und personalisiertem Firmenmerchandising

    Frankfurt am Main

    As Europe’s financial capital, Frankfurt hosts global banks, consultancies, and Messe Frankfurt—one of the world’s largest trade fair venues. Companies here regularly order premium promotional products (Premium Werbeartikel Frankfurt) for client engagement, trade shows, and international networking.

    Explore our full range of products for Frankfurt 
  • Kölner Dom und Hohenzollernbrücke – Medienstandort für Werbetextilien, Firmenpräsente und Merchandising

    Köln (Cologne)

    Cologne is a major hub for media, publishing, and international trade fairs such as Gamescom and Photokina. Demand for custom giveaways (Werbegeschenke Köln) is strong, especially for events and marketing agencies. Cologne’s central location makes it a strategic city for corporate merchandising in Germany.

    Request a quote for your Cologne (Köln) campaign today 
  • Düsseldorf Altstadt – Modestadt und wichtiger Markt für Design-orientierte Werbeartikel und Firmenmerchandising

    Düsseldorf

    Known for fashion, design, advertising, and telecoms, Düsseldorf is an international business city. Local companies invest heavily in branded corporate gifts (Werbeartikel Düsseldorf) for fairs, exhibitions, and business development. The city’s high-spending industries make it a prime market for premium promotional merchandise.

    Let’s bring your Düsseldorf brand vision to life 
  • Opernhaus Stuttgart – Automobil- und Industrieregion mit hohem Bedarf an Werbeartikeln und Unternehmensgeschenken

    Stuttgart

    Stuttgart is the home of Mercedes-Benz and Porsche, as well as many engineering and technology firms. This makes it one of the leading German markets for high-quality promotional gifts (Hochwertige Werbegeschenke Stuttgart). Automotive and industrial companies often order custom merchandise (Werbemittel) for suppliers, partners, and clients.

    Bring premium merchandise to your Stuttgart audience 
  • Skyline Leipzig – E-Commerce-Standort für personalisierte Merchandisingprodukte und Werbeartikel

    Leipzig

    Leipzig has grown into a leading logistics and e-commerce hub, with DHL and Amazon operating major centres here. Companies frequently order practical branded items (Werbeartikel Leipzig) for staff, events, and marketing campaigns. Its strong startup ecosystem also drives demand for affordable promotional merchandise.

    Turn your next Leipzig event into a lasting brand moment 
  • Dresdner Altstadt bei Nacht – Kultur- und Innovationszentrum mit starkem Markt für Werbeartikel in Sachsen

    Dresden

    Known for microelectronics, research, and advanced technologies, Dresden is a major centre for innovation in Eastern Germany. Businesses often choose custom promotional gifts (Werbegeschenke Dresden) for trade fairs, tech events, and research collaborations. The city’s corporate culture values functional, well-designed Werbeartikel.

    Your Dresden business deserves merchandise that stands out 
  • Neues Rathaus Hannover – Messestadt mit internationalem Bedarf an Werbeartikeln, Promotionprodukten und Kundengeschenken

    Hannover (Hanover)

    Home to Messe Hannover, the world’s largest exhibition grounds, Hanover is at the heart of international trade fairs. Companies here require a wide range of branded promotional goods (Werbemittel Hannover) for exhibitions, product launches, and global networking. Hanover is a strategic city for large-volume promotional product orders.

    Partner with Swish & Click for success in Hanover 
  • Altstadt Nürnberg – Industriestandort für hochwertige Werbeartikel, Kundengeschenke und Merchandising

    Nürnberg (Nuremberg)

    Nuremberg is famous for its toy, stationery, and industrial trade fairs. Local businesses often invest in custom printed merchandise (Bedruckte Werbeartikel Nürnberg) to showcase at events. As a strong industrial city, Nuremberg generates high demand for B2B promotional products.

    From design to delivery — we’ve got Nuremberg covered 
  • Altstadt Bremen – Hafen- und Luftfahrtzentrum mit Schwerpunkt auf Werbeartikeln und Promotionprodukten

    Bremen

    With its strong port, aerospace, and food industry, Bremen offers diverse opportunities for promotional goods. Companies order corporate gifts (Firmen Werbeartikel Bremen) to support international trade and client relations. Bremen’s maritime industry ensures a steady market for practical promotional items.

    Boost your brand presence across Bremen with us 
  • Skyline Essen – Ruhrgebietszentrum für Firmenmerchandising, B2B-Promotion und Werbeartikel

    Essen

    Located in the Ruhrgebiet, Essen is home to major corporations and service providers. Companies here require branded promotional products (Werbeartikel Essen) for both internal and external business needs. The mix of industry and services makes Essen a versatile market for merchandising.

    Bring premium merchandise to your Essen audience 
  • Phoenix-See Dortmund – Zentrum für Logistik, Dienstleistungen und Promotionprodukte in NRW

    Dortmund

    Dortmund is a hub for logistics, services, and digital technology within the Ruhr area. Companies invest in custom giveaways (Werbegeschenke Dortmund) for trade fairs, marketing, and employer branding. Dortmund’s strong university ecosystem also drives demand for student and event merchandising.

    Make your Dortmund campaign unforgettable 
  • Schloss Mannheim – Industriestandort für Chemie, Technik und Werbeartikel im Südwesten Deutschlands

    Mannheim

    At the crossroads of chemicals, engineering, and logistics, Mannheim has a thriving B2B environment. Firms often order personalised business gifts (Werbeartikel Mannheim) for trade fairs, staff incentives, and supplier relations. Its industrial diversity makes it a consistent market for promotional merchandise.

    Upgrade your Mannheim events with premium branding 
  • Panorama Bonn – Ehemalige Hauptstadt, heute wichtiger Standort für UN-Institutionen und Firmenwerbeartikel

    Bonn

    The former capital of West Germany, Bonn is now a centre for UN agencies, NGOs, and corporate service providers. These organisations frequently order custom promotional items (Werbeartikel Bonn) for events, conferences, and international projects. Bonn is especially strong for institutional and corporate gifts.

    Experience seamless EU delivery direct to Bonn 
1 de 16

Livraison rapide en Allemagne – Commandes livrées en 2 à 4 jours ouvrés depuis l’UE (hors production).

Pourquoi choisir Swish & Click en Allemagne ?

En Allemagne, les entreprises attendent de la rigueur, une conformité totale à la TVA et une logistique sans complication. De Berlin à Munich, Hambourg, Francfort et Cologne, nous fournissons des objets publicitaires et cadeaux d’entreprise personnalisés (Werbeartikel Allemagne) avec une livraison fiable depuis l’UE.

  • Livraison directe en 2–4 jours – Sans douane ni frais imprévus.
  • Factures conformes TVA – Vérifiées via le système VIES de l’UE.
  • Spécialement conçu pour l’Allemagne – Entreprises, institutions publiques, foires et agences marketing.
  • Partenaires européens de confiance – Marque reconnue comme ROLY et bien d’autres.
  • Objets 100 % personnalisables – Textile, goodies écologiques, mugs, carnets, sacs…
  • Support humain & devis transparents – Communication claire et directe.

Swish & Click — objets publicitaires en Allemagne pour un marché exigeant.

Schnelle Lieferung aus der EU – Werbeartikel in Deutschland innerhalb von 2–4 Werktagen (zzgl. Produktionszeit).

Warum deutsche Unternehmen Swish & Click wählen?

Deutsche Einkäufer erwarten Zuverlässigkeit, transparente Preise und steuerkonforme Abwicklung. Swish & Click liefert hochwertige Werbeartikel, Geschäftsgeschenke und personalisierte Firmenkleidung direkt aus der EU – ohne Zoll, ohne Bürokratie.

  • Lieferung in 2–4 Tagen – Direkt aus EU-Lagern, ohne Zollformalitäten.
  • Keine versteckten Kosten – Transparente Angebote und gültige EU-Mehrwertsteuerrechnung.
  • Für Deutschland optimiert – Wir beliefern Unternehmen, Behörden, Agenturen und Institutionen.
  • Verlässliche EU-Lieferanten – Einschließlich Marken wie ROLY.
  • 100% Personalisierung – Von ökologischen Werbegeschenken bis zu Arbeitskleidung, Messen & Events.
  • Menschlicher Service – Direkter Kontakt, schnelle Antworten, klare Kommunikation.

Swish & Click — Werbeartikel Deutschland, Qualität auf den Punkt gebracht.

Client photo

Alejandro J. ✅ Verified Client

Technical Engineer, L'Hospitalet de Llobregat (Barcelona)

“We needed durable, branded workwear for our team in the field — something that could handle tough environments but still look professional. Swish & Click delivered very well. The quality of the clothing, especially the embroidery and materials, really stood out. Our staff wear it every day, and it’s held up perfectly. Highly recommended for any technical or engineering team.”

  • CamelBak® branded bottles – sustainable corporate drinkware and eco-friendly promotional merchandise

    CamelBak® – Sustainable Hydration & Corporate Bottles

    Trusted worldwide for innovation and eco-friendly design, CamelBak® bottles and drinkware are a favourite choice for German companies. Perfect for corporate giveaways, Werbeartikel Deutschland, and nachhaltige Werbegeschenke, CamelBak combines durability, style, and sustainability. A brand that shows you care about both your clients and the environment.

    Thirst For More (Watch The Video) 
  • Parker® pens – prestige writing instruments for corporate gifts and branded promotional products

    Parker® – Prestige Writing Instruments

    For more than a century, Parker pens have stood for elegance and quality. In Germany, Parker is one of the most respected names for executive gifts (Geschäftsgeschenke) and premium promotional items (hochwertige Werbeartikel). A personalised Parker pen elevates any campaign, trade fair, or corporate presentation.

    See Parker's Prestigious Items 
  • Moleskine® notebooks – iconic business stationery and premium corporate merchandise

    Moleskine® – Iconic Notebooks for Business

    Moleskine notebooks are synonymous with creativity and professionalism. Ideal for corporate gifting (Werbegeschenke Deutschland), trade shows, and client meetings, Moleskine adds prestige to your brand. German procurement managers value Moleskine for its premium design, everyday practicality, and strong association with innovation.

    View Moleskine's Exclusive Catalogue 
  • Malfini® clothing – high-quality corporate apparel, promotional textiles, and branded workwear

    Malfini® – Corporate Clothing & Workwear

    As one of Europe’s leading textile brands, Malfini® offers high-quality corporate clothing, workwear, and merchandising textiles. From Firmenkleidung bedrucken to sustainable eco-collections, Malfini is a trusted choice for German businesses that require consistency, comfort, and durability. Perfect for staff uniforms, trade fairs, and branded apparel.

    Explore Malfini's Luxurious Taste (Catalogue in German) 
1 de 4

♻️ Our Commitment to Sustainability – With Every Order ♻️

  • ⏱️ Missed Deadlines & Unreliable Delivery

    Many German suppliers promise fast service, but production delays or overseas sourcing often mean goods arrive after trade fairs, campaigns, or seasonal launches.

    With Swish & Click, you get binding EU delivery times (often 2–4 working days) and real transparency on production.

  • 💶 Hidden Fees & Budget Surprises

    Procurement managers are too often confronted with unexpected set-up charges, printing costs, shipping add-ons, or VAT discrepancies, making campaign budgets unpredictable.

    We provide clear, line-by-line quotes with every cost upfront — no hidden fees, no surprises at invoice stage.

  • 🌱 Greenwashing & No Proof

    Sustainability is a priority in Germany, but many suppliers promote “eco” products without valid certifications such as FSC, OEKO-TEX, GOTS, or RCS. When asked for documentation, they cannot deliver.

    We only offer sustainable products backed by verifiable certificates and full compliance documentation.

Ihre wichtigsten Fragen – klar, ausführlich und in einer Sprache, die Sie verstehen.

Frequently Asked Questions – German Market Edition

Grenzschild Bundesrepublik Deutschland mit EU-Sternen – Symbol für EU-weite Lieferung von Werbeartikeln und Merchandising

1. Can you deliver directly to any location in Germany, including corporate headquarters, event venues, and major trade fairs (e.g. Hannover Messe, Frankfurt Messe, Berlin Expo)?

Yes. All orders are delivered directly within Germany through our established EU logistics network. We work with DHL Express, UPS, and DPD for corporate addresses and event venues. For trade fairs such as Hannover Messe or Frankfurt Messe, we can arrange delivery directly to the exhibition grounds, with customs-compliant paperwork if required by Messe logistics departments. All shipments include full tracking, delivery confirmation, and—if needed—timed delivery slots.

2. Are your prices competitive compared to German promotional product suppliers, even with EU-wide delivery included?

Yes. As an EU-registered distributor (Estonia HQ, EU VAT & EORI valid across Germany), we operate cross-border under the Single Market framework. This allows us to source directly from EU and global manufacturers while avoiding extra customs duties. Our quotations always include EU delivery to Germany, itemised and transparent. In many cases, we can match or undercut domestic suppliers, even after delivery costs, while still offering equal or higher product quality.

3. Do you provide certified sustainable promotional products with official proof (FSC, GOTS, RCS, TÜV, climate-neutral)?

Yes. Upon request, we provide official certification documents (FSC chain of custody, GOTS textiles, RCS for recycled content, TÜV-tested compliance, and CO₂ compensation certification). All certificates are provided in PDF format and can be attached to procurement documentation. These certificates are verifiable and suitable for ESG reporting, CSR audits, and public-sector compliance requirements in Germany.

4. Can you issue invoices in EUR with 0% VAT via VIES for German companies with a valid Umsatzsteuer-ID?

Yes. We are EU VAT registered and verified through VIES. For German businesses with a valid Umsatzsteuer-ID, we apply the intra-EU “reverse charge” mechanism according to Directive 2006/112/EC. In this case, our invoices are issued in EUR, showing 0% VAT with the note “VAT reverse charged under Article 138 of EU VAT Directive.” The invoice will also display both our EU VAT number and the German company’s VAT number, ensuring compliance with German Finanzamt standards.

5. Do you offer printing, embroidery, or engraving within the EU for faster turnaround on branded products?

Yes. We have a network of EU-based printing and decoration partners located in Germany, Poland, Portugal, and the Czech Republic. Printing methods include pad printing, screen printing, sublimation, digital transfer, embroidery, and laser engraving. Using EU facilities reduces shipping time and allows us to meet strict German event deadlines. Turnaround time is typically 7–12 working days after artwork approval, with express options available.

6. How do returns, quality control, and guarantees work for orders delivered to Germany?

Before production, we provide digital proofs, and in most cases a physical pre-production sample is available. Every order undergoes internal quality checks before shipment.

In the event of defects, misprints, or damaged goods, our process complies with the following EU frameworks:

  • Directive 1999/44/EC (on the sale of consumer goods and associated guarantees) – establishes that goods must be as described, fit for purpose, and of satisfactory quality.
  • Directive (EU) 2019/771 (on contracts for the sale of goods, replacing 1999/44/EC as of 1 January 2022) – clarifies conformity standards, remedies for lack of conformity, and the trader’s liability.
  • Directive 2011/83/EU (Consumer Rights Directive) – governs information requirements, withdrawal rights, and return obligations in EU cross-border trade.
  • Regulation (EU) 1215/2012 (Brussels I Recast) – establishes jurisdiction and enforcement of judgments in civil and commercial matters, ensuring German buyers have enforceable legal protection.
  • Directive 2006/112/EC (VAT Directive) – governs VAT treatment on refunds or credit notes when defective goods are returned.

Our internal policy, aligned with these EU rules:

  • Written complaint within 7 days of receipt (documented with photos or delivery reports).
  • Replacement production or refund within a reasonable timeframe, depending on the procurement contract.
  • Return shipping costs borne by us if goods are defective or non-conforming.
  • Full documentation provided (credit note, corrective invoice) to comply with German Finanzamt requirements.

This ensures all claims are handled in line with EU law and can be formally documented for corporate procurement audits.

7. Can you handle large corporate and public sector orders in Germany, including tenders and framework agreements?

Yes. Swish & Click OÜ is an EU-registered distributor with valid EU VAT and EORI numbers, eligible to participate in cross-border procurement. We can submit formal offers for Ausschreibungen (public tenders) and Rahmenverträge (framework contracts). We provide all necessary documentation: VAT registration, EORI, company registration extract, sustainability certificates, and financial capacity statements. Our multilingual team supports formal procurement processes, ensuring alignment with Vergaberecht (public procurement law).

8. Do you offer high-end promotional products for premium brands, luxury events, and executive gifts in Germany?

Yes. Our catalogue includes premium promotional products suitable for luxury and executive contexts—ranging from branded leather goods and premium apparel to glassware, metal pens, and sustainable lifestyle products. For VIP events, we also source custom-made items with premium packaging, suitable for brand launches or executive gifting. These products meet the high standards expected by German luxury brands and multinational corporations.

9. Is German-language customer service available?

At present, we do not yet provide full customer support in German. Our team currently offers dedicated support in English, Spanish, French, and Italian.

However, if you wish to receive quotations, invoices, or formal documentation in German, this is not a problem — we can provide all essential paperwork in German upon request to ensure smooth procurement and compliance with internal processes.

While day-to-day communication will be in English (or one of the other supported languages), we guarantee that official documentation can always be delivered in German for your convenience.

10. Can you guarantee fast delivery times across Germany, including next-day or express service if required?

Yes. Standard delivery to Germany takes 2–4 working days for unbranded stock. For branded products, production and delivery typically ranges from 7–10 working days after artwork approval. We also offer express courier options (DHL Express, UPS Express, FedEx Priority) with guaranteed delivery in 24–72 hours, depending on product type and print method. These services can be documented with written guarantees for corporate procurement procedures.

In Conclusion: Why Choose a Pan-European Supplier Like Swish & Click Instead of a Local German Supplier?

German businesses value compliance, precision, and reliability — and that is exactly what we deliver. While many local suppliers work well within their niche, they are often limited by smaller product ranges, less competitive sourcing, and higher operating costs. As a pan-European distributor, we combine strict EU compliance, certified quality, and resilient cross-border logistics with the professionalism German companies expect.

📑 Full EU Compliance & Transparent Invoicing

We are fully registered with EU VAT (VIES-validated) and EORI, allowing us to issue compliant invoices in EUR with 0% VAT under the reverse charge mechanism. All documents are formatted to meet German Finanzamt standards, with no hidden charges. This ensures procurement departments have complete transparency and traceability, avoiding compliance risks.

🌱 Certified Sustainability & Proven Quality

Our products come with verifiable EU certifications such as FSC, GOTS, RCS, and TÜV-tested compliance. All certificates are provided in writing and can be attached directly to German procurement documentation for ESG audits or tenders. Every order also undergoes strict pre-shipment quality control, reducing the risk of defects or non-conforming goods.

🚚 Reliable Cross-Border Logistics

We work with multiple EU logistics partners, ensuring that deliveries to Germany are never dependent on a single warehouse or shipping route. Orders are VAT-compliant, customs-free, and supported by express courier options. Even during supply chain disruptions, our cross-border network guarantees reliable delivery and documented communication for procurement files.

Lassen Sie uns gemeinsam Außergewöhnliches schaffen

Wir hören zu, beraten präzise und liefern zuverlässig — ohne Verzögerungen, ohne versteckte Kosten, ohne Ausreden. Entscheiden Sie sich jetzt für einen Partner, der EU-weit liefert, alle Vorschriften einhält und Ihre Erwartungen übertrifft

Fordern Sie noch heute Ihr unverbindliches Angebot an:

  • Email Address:

    Got a project in mind? Let’s talk.

    - info@swishandclick.eu

  • Telephone & WhatsApp

    Quick questions or quotes? Message us.

    +34 661 19 01 12

    Leave us a WhatsApp :) 
  • LinkedIn

    Follow our latest work and insights.

    Connect on LinkedIn 
  • Flagge Österreichs – Werbeartikel, Firmenpräsente und personalisierte Werbegeschenke mit schneller EU-Lieferung

    Austria (Österreich) 🇪🇺

    From Vienna to Salzburg, Austrian companies rely on precision and EU-wide efficiency. Swish & Click provides promotional products, corporate gifts, and branded solutions with transparent EU invoicing and timely delivery.

    Von Wien bis Salzburg setzen österreichische Unternehmen auf Präzision und europaweite Effizienz. Swish & Click liefert Werbeartikel, Firmengeschenke und Markenlösungen mit transparenter EU-Rechnung und pünktlicher Lieferung.

    👉 Discover Promotional Products in Austria 
  • Schweizer Flagge / Drapeau de la Suisse / Bandiera della Svizzera – Werbeartikel, objets publicitaires e gadget personalizzati per aziende svizzere mit schneller EU-Lieferung

    Switzerland (Schweiz)

    From Zürich to Basel, Swiss businesses demand precision, speed, and reliability. Swish & Click delivers premium promotional products, corporate gifts, and sustainable textiles with transparent CHF invoicing and VAT-compliant documentation.

    Von Zürich bis Basel erwarten Schweizer Unternehmen Präzision, Geschwindigkeit und Zuverlässigkeit. Swish & Click liefert hochwertige Werbeartikel, Firmengeschenke und nachhaltige Textilien mit transparenter CHF-Rechnung und MWST-konformer Dokumentation.

    👉 Premium Corporate Gifting with Swiss Precision 
  • Flagge Liechtensteins – Werbeartikel, Firmengeschenke und Markenprodukte mit schneller EU-Lieferung für Unternehmen in Liechtenstein

    Liechtenstein

    In Liechtenstein, finance and industry demand refined, certified solutions. Swish & Click delivers branded merchandise, executive gifts, and sustainable products tailored to the Principality’s business standards.

    In Liechtenstein verlangen Finanz- und Industriekunden geprüfte, hochwertige Lösungen. Swish & Click bietet Markenartikel, exklusive Geschenke und nachhaltige Produkte, die den Standards des Fürstentums entsprechen.

    👉 Explore Customs-Free Delivery to Liechtenstein 
  • Fändel vu Lëtzebuerg / Drapeau du Luxembourg / Flagge Luxemburgs – Firmen Cadeauen, objets promotionnels, Werbegeschenke fir Entreprisen zu Lëtzebuerg

    Luxembourg (Luxemburg) 🇪🇺

    Luxembourg’s multilingual business environment needs suppliers who understand compliance and international standards. Swish & Click provides promo products, branded gifts, and sustainable merchandise with EU invoicing and VAT transparency.

    Luxemburgs mehrsprachige Geschäftswelt benötigt Lieferanten, die Compliance und internationale Standards verstehen. Swish & Click liefert Werbeartikel, Markenpräsente und nachhaltige Produkte mit EU-Rechnung und transparenter Mehrwertsteuer.

    👉 Explore Branded Solutions for Luxembourg’s Leading Businesses 
  • Drapeau de la Belgique / Vlag van België – objets publicitaires et cadeaux d’affaires / promotionele producten en relatiegeschenken voor bedrijven in België

    Belgium (Belgien) 🇪🇺

    From Eupen to Sankt Vith, Belgium’s German-speaking Community relies on cross-border efficiency. Swish & Click supports agencies, institutions, and businesses with EU delivery and multilingual service.

    Von Eupen bis Sankt Vith setzt die Deutschsprachige Gemeinschaft Belgiens auf grenzüberschreitende Effizienz. Swish & Click unterstützt Agenturen, Institutionen und Unternehmen mit EU-Lieferung und mehrsprachigem Service.

    👉 Discover Promotional Products in Belgium and its German-Speaking Region 
  • Bandiera dell’Italia – gadget aziendali, merchandising personalizzato e consegna veloce in tutta Italia

    Italy: South Tyrol (Italien: Südtirol) 🇪🇺

    In South Tyrol, where tourism and luxury brands meet, companies need premium promotional products that reflect Alpine quality and Italian style. Swish & Click delivers sustainable, EU-compliant merchandise tailored to the region’s prestige.

    In Südtirol, wo Tourismus und Luxusmarken zusammentreffen, werden Premium-Werbeartikel benötigt, die alpine Qualität mit italienischem Stil verbinden. Swish & Click liefert nachhaltige, EU-konforme Produkte, abgestimmt auf das Prestige der Region.

    👉 Elevate South Tyrolean and Italian Brands with EU-Level Merchandise 
1 de 6